In the following policy, AgriComm Bazaar refers to the service offered by InnaniAgriCommodities Services Pvt. Ltd. and its subsidiaries and affiliated companies (“AgriComm Bazaar”, the “Company” “we”, “our”, or “us”) through the https://agricommbazaar.com/ website or AgriComm Bazaar Android/IOS mobile app (the “Service”).
PLEASE CAREFULLY READ THIS DOCUMENT BEFORE SUBMITTING ANY INFORMATION ON THE PLATFORM.
2. Legal Framework
The Company is domiciled in India at the following address:
Innani Agri Commodities Services Private Limited
Survey No 273 & 271, Hyderabad Road Industrial Area Side, Raichur, Karnataka – 584102,India
All data storage infrastructure is located solely within India, and thus governed by the laws and regulations of India.
3. Data Collection
Our company’s overriding policy is to collect as little user information as possible to ensure a completely private user experience when using the Service. We also have no technical means to access your message/chat contents on the platform since it is encrypted.
Service’s user data collection is limited to the following:
3.1. Account creation:
Any user signing up for a User Account on AgriComm Bazaar is requested for the following personal information, as defined and protected by the General Data Protection Regulation (GDPR).
- Contact Number
- Email id
- Aadhaar Card (For Individuals) OR Registration Document for Company/Partnership Firm/LLP
- PAN Card
- GST Certificate
Other Personal Information Collected during Use: We may collect geolocation of your device and IP address during your use of the services.
3.2. When You Visit our Sites or Use our Applications:
When you visit our Sites or use our Applications, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, time zone, and language, and the website you visited before our Sites. We also collect information about how you use AgriComm Bazaar’s Sites, Applications and Services, including the elements you have interacted with, meta data and other details about these elements, clicks, change states and other user actions.
3.3. When You Use our Applications:
We may use analytics software to allow us to better understand the functionality of our Applications and services. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. In addition to information we collect on our Sites, when you use our Applications we may also collect your city location, device model and version, device identifier (or “UDID”), OS version, and your AgriComm Bazaar credentials.
We send push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.
3.4. Cookies and Other Tracking Technologies:
Web beacons, tags and scripts may be used on our Sites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Sites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.
We use Local Storage Objects (“LSOs”) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity use LSOs such as HTML5 to collect and store information.
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Sites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Sites and Services. In such a case, we would treat the combined information in accordance with this Policy.
4. Why is this data required and/or processed?
4.1. General Uses
We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the Services; (b) enable you to access and use the Services; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages; (e) send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners. You can opt-out of receiving marketing communications from us by contacting us at email@example.com or following the unsubscribe instructions included in our marketing communications; (f) process and deliver contest or entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with the Sites, Applications and Services and for marketing or advertising purposes; (h) investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities; (i) personalize the Sites, Applications and Services, including by providing features or advertisements that match your interests and preferences; and (j) for other purposes for which we obtain your consent. We may also collect Personal Information that you provide when you list an auction, place Bids, make an Offer or an Acceptance, or otherwise communicate with us or other Users on or through the Platform.
4.2. Account Opening Related Data
In order to maintain integrity of the Service, AgriComm Bazaar must take measures to avoid creation of accounts by spammers. Each User Account is unique and associated with an individual. Therefore, a unique identifier consisting of first name, last name, gender is generated and associated with each user. Contact number is used to facilitate messaging service between one or more users of the service. The legal basis for processing is User Consent. You are free to delete your User Account and remove that data in the account panel of your AgriComm Bazaar User account.
Such data will only be used to contact you with important notifications about AgriComm Bazaar, to send you information related to security, to verify your User Account, or to send you password recovery links if you enable the option. We may also inform you about new AgriComm Bazaar features in which you might have an interest. You are free, at any given time, to opt-out of those features through the account settings panel. In order to pursue our legitimate interest of preventing the creation of accounts by spam bots or human spammers, AgriComm Bazaar uses a variety of human verification methods. You may be asked to verify using either reCaptcha, Email, or SMS. IP addresses, email addresses, and phone numbers provided are saved temporarily in order to send you a verification code and to determine if you are a spammer.
4.4. Unauthorized Login
In order to detect unusual activity from your User Account, geolocation and IP addresses are used to ascertain only genuine users are using the services, and any suspicious activity is reported to the user. The legal basis for processing is our legitimate interest to prevent unauthorized use of Service and protection of user’s interest, thereby maintaining integrity of the Service. Any personal information, so collected, is stored in encrypted form on AgriComm Bazaar’s servers.
4.5. Communicating with AgriComm Bazaar
Your communications with the Company, such as support requests, bug reports, or feature requests may be saved by our staff. The legal basis for processing is our legitimate interest to troubleshoot more efficiently and improve the quality of the AgriComm Bazaar service.
4.6. Payment Information
The Company relies on third parties to process UPI, Credit card, and other payment gateways and hence the Company necessarily must share payment information with third parties. The legal basis of this processing is the necessity to the execution of the contract between you and us and for us to receive our Service Fees.
4.7. Native Applications
5. Data Use
Any data that we do have will never be shared except under the circumstances described below in the Data Disclosure Section. We do NOT do any analysis on the limited data we do possess. All personal information collected from You is solely used for delivering, and improving the Service.
6.1. Third-Party Advertisers and Links to Other Websites
We may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising and to adjust your advertising preferences, please go to our FAQs page.
6.2. Use of Third-Party Advertising Services
We provide ad companies with information that allows them to serve you with more useful and relevant ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the FAQs page.
7. Data Storage
All servers used in connection with the provisioning of the Service are located in India and are rented by the Company from third party service providers. Only employees of the Company have physical or other access to the servers. Data is ALWAYS stored in encrypted format on our servers. Offline backups may be stored periodically, but these are also encrypted. We do not possess the ability to access any user encrypted message content on either the production servers or in the backups.
8. Data Retention
All personal information collected is retained till You delete your user account or withdraw consent from profile section on AgriComm Bazaar website or the mobile app. You must appreciate that You may continue to use our services even when you withdraw consent for personal information related to visual characteristics.
The data records are deleted automatically once You request account deletion.
9. Right to Access, Rectification, Erasure, Portability, and Right to lodge a complaint
Through the Service, you can directly access, edit, delete or export personal data processed by the Company in your use of the Service. A user may access such information through the profile section in our website or the mobile app.
Alternatively, any user may write an email/post-mail to Data Protection Officer for AgriComm Bazaar and request a copy of their personal information, as held by the Company, or request modification or deletion of their personal data.
AgriComm Bazaar Data Protection Officer
Name: Jay Kumar Tapadia
Address: InnaniAgri Commodities Services Private Limited, Survey No 273 & 271, Hyderabad Road Industrial Area Side, Raichur, Karnataka – 584102,India
The Company, on receiving such request from a user, shall attend to the request made by the user and do the needful within 15 days from date of such request.
If your User Account has been suspended for a breach of our terms and conditions, and you would like to exercise the rights related to your personal information, you can make a request to our support team.
In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
10. Data Sharing
Your data is not sold by us and not shared with any other entity for any commercial purpose. However, certain payment related information may be shared with third-party payment processing companies for subscription fee.
11. Data Disclosure
We will only disclose the limited user data we possess if we are instructed to do so by a fully binding request coming from the competent authorities (legal obligation). While we may comply with electronically delivered notices (see exceptions below), the disclosed data can only be used in court after we have received an original copy of the court order by registered post or in person, and provide a formal response.
If a request is made for encrypted content that AgriComm Bazaar does not possess the ability to decrypt, the fully encrypted message content may be turned over. If permitted by law, AgriComm Bazaar will always contact a user first before any data disclosure.
AgriComm Bazaar may from time to time, contest requests if there is a public interest in doing so. In such situations, the Company will not comply with the request until all legal or other remedies have been exhausted.
When you list an auction with your details on the Platform, such listing, post and/or activity are shared with other Users who may then share this information with others through the Platform and/or Services or outside the Platform and/or Services. You acknowledge that you have no expectation of privacy in relation to the auctions, Bids, Offers, Acceptance, Contract Confirmation, which are posted on the Platform.NOT WITH STANDING THE ABOVE, LISTINGS/POSTINGS MADE ON THE PLATFORM WILL ONLY BE SHARED WITH OTHER USERS ON A REQUIREMENT BASIS ONLY.
This policy is effective as of 31/08/2022